Privacy policy

This privacy policy explains how Conference Manager A/S (hereinafter referred to as “Data controller”, “we” or “us”) processes your personal data.

Last updated: 29.06.2023

1. Data controller and contact information

Conference Manager A/S is the data controller for the processing of your personal data. Here you can see our contact information:

Conference Manager A/S
Kongevejen 268
2830 Virum
Denmark
CVR: 19756289
Phone: 8883 2000
E-mail: info@dev.conference-manager.eu

2. Description of the treatment

In order to provide clear and transparent information about how we process your personal information, we have divided our Privacy Policy into different sections. The privacy policy is relevant to you if you are a customer, supplier, business partner or person associated with these (e.g. employee or consultant), if you use our websites and/or receive marketing, newsletters, etc. from us or you are a job applicant.

Purpose

  1. Delivery of our service: Personal information entered by you or a person who has ordered a product/service from us on your behalf, inquired or requested information about our product/service, registered for one of our events or a similar purpose.
  2. Marketing: Personal information is used for marketing purposes, including targeting our communication with you on the basis of your areas of interest and focus, as well as sending you relevant marketing in the form of e.g. newsletters.
  3. Optimizing the user experience on the website: Personal information is collected when you use our website. We use this information to optimize the user experience on the registration website and the services we offer. See more about this in our cookie policy.
  4. Statistics: Personal information is used to prepare statistics for the use of our websites.
  5. Job search: Personal information is used to process your application.

Categories of personal data

The categories of personal data depend on the use and your relationship with the Conference Manager, including whether you, for example are a customer or have only signed up for our newsletter.

For security reasons and for troubleshooting, we process the following information:

  • IP address, browser information, time stamp

In addition, we process personal data you have voluntarily submitted via contact forms on our website, including, but not limited to:

  • Name, e-mail, position, company, telephone number, comments, etc.

If you are looking for a position at Conference Manager A/S, we will process the information you send to us, including potentially sensitive information you have voluntarily submitted.

Sources

We collect information from the following sources:

  • Directly from you
  • The company or organization to which you are affiliated (e.g. as an employee or consultant)
  • Online sources e.g. social media that is publicly available if you choose to provide us with information about it.

Basis of treatment

We process your personal data based on the following processing basis:

  • Article 6.1.f
    When it is necessary to serve a legitimate interest for us. We have a legitimate interest in being able to get in touch with you, communicate and cooperate with you regarding the conclusion/compliance/fulfillment of agreements with you or the company or organization you are associated with (e.g. as an employee or consultant), as well as comply with requests from you. Below, we have a legitimate interest in keeping documentation of our collaboration for use in invoicing and resolving any disputes
  • Article 6.1.b
    When it is necessary to fulfill an agreement with you, or for us to handle inquiries and the like prior to your eventual conclusion of an agreement with us
  • Article 6.1.c
    When processing is necessary to comply with a legal obligation for us. In certain cases, we are legally obliged to store material in which your personal data is included. It can, for example, be used for documentation of transaction traces and the like in accordance with the rules in accounting legislation.
  • Article 6.1.a
    When you have voluntarily given us your consent, e.g. by sending a job application, filling in a form or the like.

Recipients

We may share your personal data with:

  • Suppliers, including IT suppliers, support, product suppliers and financial institutions that we work with to assist our business.
  • Group companies
  • Public authorities

Storage

We store information about you for as long as we need to be able to:

  • carry out the purposes mentioned above
  • document:
    1. the collaboration
    2. our right to process the personal data as well
    3. our compliance with rules on the processing of personal data and other legislation, e.g. accounting legislation (which requires us to store accounting material for five years from the end of the financial year to which the accounting material relates)

3. Mandatory information

When we collect personal data from you, it is voluntary whether you want to provide the information to us. If you do not provide us with the personal data, the consequence may be that we cannot fulfill the purposes above, including:

  • that we cannot enter into a customer/supplier or other collaborative relationship with you, including being able to communicate and have ongoing contact with you or the company you are associated with (e.g. as an employee or consultant),
  • that we cannot comply with your requests,
  • that we cannot give you user access to our services, services and systems and
  • that we cannot process your application for a position

4. Your rights

You have the following rights:

  • You have the right to request access, correction or deletion of your personal data.
  • You also have the right to object to the processing of your personal data and to have the processing of your personal data restricted.
  • In particular, you have an unconditional right to object to the processing of your personal data for use in direct marketing
  • If the processing of your personal data is based on your consent, you have the right to revoke your consent at any time. Your revocation will not affect the lawfulness of the processing carried out prior to your revocation of your consent.
  • You have the right to receive the personal data that you have provided yourself in a structured, commonly used and machine-readable format (data portability).
  • You can always file a complaint with a data protection supervisory authority, e.g. The Norwegian Data Protection Authority.

You can exercise your rights by: Contacting the Data Controller described in point 1.

There may be conditions or limitations to these rights. It is therefore not certain that you, for example, has the right to data portability in the specific case – this depends on the specific circumstances in connection with the processing activities.

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APPENDIX A: DATA PROCESSING AGREEMENT (“THE AGREEMENT”)

Version 1.2 of December 12, 2018

TABLE OF CONTENTS

1 SCOPE OF THE AGREEMENT

1.1The conditions in this Annex A to “Conditions for the use of Conference Manager™” version 1.8 of 25 September 2018 (“the Conditions”) constitute the data processing agreement that applies to Conference Manager A/S” processing of personal data when using Conference Manager ™
1.2Conference Manager A/S is a data processor for Conference Organizer, as Conference Organizer has purchased a license for the Conference Manager™ system from Conference Manager A/S and Conference Manager A/S in connection with this takes care of the data processing tasks described in Appendix 1 for Conference Organizer.
1.3The personal data processed by Conference Manager A/S includes the purposes of the processing, the categories of personal data and the categories of registered persons listed in Appendix 1.
1.4“Personal data” means any type of information about an identified or identifiable natural person, cf. Article 4(1) of Regulation (EU) 2016/679 of 27 April 2016 (“the personal data regulation”). If, as part of the fulfillment of the Agreement, confidential information other than personal data is processed, e.g. information which pursuant to the Financial Business Act is considered confidential, any reference to “personal information” also includes the other confidential information.
1.5Definitions used in the Agreement must be understood in the same way as in the Conditions.

2 PROCESSING OF PERSONAL INFORMATION

2.1Instructions: Conference Manager A/S is instructed to only process the personal data for the purpose of carrying out the data processing tasks set out in Appendix 1.
Conference Manager A/S may not process or use the personal data for purposes other than those specified in the instructions, including transferring the personal data to a third country or an international organization, unless Conference Manager A/S is obliged to do so under EU law or the legislation of a member state which Conference Manager A/S is subject.
If applicable, Conference Manager A/S must notify the Conference Organizer in writing of this legal obligation before the processing begins, unless relevant legislation prohibits such notification based on important societal interests.
2.2If the Conference Organizer in the instructions in Appendix 1 or specifically has given permission for a transfer of personal data to a third country or to international organisations, it is the responsibility of Conference Manager A/S to ensure that there is a legal basis for the transfer, e.g. The EU Commission’s standard contracts for the transfer of personal data to third countries.
2.3If Conference Manager A/S deems that an instruction from the Conference Organizer is in violation of the Personal Data Regulation or data protection provisions in other EU law or in the legislation of a Member State, Conference Manager A/S must immediately, in writing, inform the Conference Organizer of this.
2.4If Conference Manager A/S is subject to the legislation of a third country, Conference Manager A/S declares at the conclusion of the Agreement that Conference Manager A/S is not aware that the aforementioned legislation prevents Conference Manager A/S from complying with the Agreement, and that Conference Manager A/S will immediately inform the Conference Organizer in writing if Conference Manager A/S becomes aware that such an obstacle is present or will occur.

3 REQUIREMENTS FOR CONFERENCE MANAGER A/S

3.1Conference Manager A/S must ensure that the persons who are authorized to process the personal data are subject to unconditional silence regarding the information that they may come into contact with in their work for the Conference Organizer.
3.2

Conference Manager A/S must take the necessary technical and organizational security measures against the processing of personal data

(i)accidentally or illegally destroyed, lost or degraded,
(ii)comes to the knowledge of unauthorized persons or is misused, or
(iii)otherwise processed in violation of legislation, including the Personal Data Regulation.
3.3Conference Manager A/S must also comply with the special requirements for security measures that apply to Conference Organizers, cf. Appendix 1, as well as comply with the requirements for security measures that directly obligate Conference Manager A/S, including the requirements for security measures in the country where the Conference Manager A/S is established, or in the country where the data processing takes place.
3.4

The determination of the necessary technical and organizational security measures must take into account

(i)the current technical level,
(ii)the costs of the implementation as well
(iii)the nature, extent, context and purpose of the processing as well as the risks of varying probability and seriousness to the rights and freedoms of natural persons.
3.5Conference Manager A/S must, at the Conference Organizer’s request, provide the Conference Organizer with all necessary information so that the Conference Organizer can ensure that the necessary technical and organizational security measures have been taken.
3.6In addition, the conference organizer has the right, at its own expense, to appoint an independent expert who must have access to Conference Manager A/S” physical facilities for processing personal data and receive the necessary information to carry out the investigation of whether Conference Manager A/S complies its obligations under the Agreement. The independent expert cannot gain access to information relating to other Conference Manager A/S” Customers.
The expert must, at Conference Manager A/S’s request, sign a customary confidentiality declaration and treat any information obtained from or received directly from Conference Manager A/S as confidential, and may only share the information with the Conference Organizer. The conference organizer may not pass on the information or use the information for purposes other than assessing the extent to which Conference Manager A/S has taken the necessary technical and organizational security measures.
3.7Conference Manager A/S must provide the authorities and the Conference Organiser’s external advisers, including auditors, with all requested information in relation to the performance of the data processing task, to the extent that the information is necessary for their performance of the task pursuant to EU law or the legislation of a Member State.
3.8Conference Manager A/S must grant authorities who, according to EU law or the legislation of a Member State, have access to the facilities of the Conference Organizer and the Conference Organizer’s suppliers, or representatives acting on behalf of the authorities, access to Conference Manager A/S” physical facilities on presentation of proper identification.
3.9

Conference Manager A/S must, without undue delay, after becoming aware of this, inform the Conference Organizer in writing of

(i)any request from an authority for the disclosure of personal data covered by the Agreement, unless information by the Conference Organizer is prohibited under EU law or the legislation of a Member State,
(ii)any suspicion of, or finding of, (a) breach of security leading to accidental or unlawful destruction, loss, alteration, unauthorized disclosure of or access to personal data transmitted, stored or otherwise processed by Conference Manager A/ S under the Agreement, or (b) any other failure to comply with Conference Manager A/S” obligations under clauses 3.2 and 3.3 or
(iii)any request for insight into the personal data received directly from the data subject or from a third party.
3.10Conference Manager A/S must assist the Conference Organizer with the handling of any request from a person registered under Chapter III of the Personal Data Regulation, including requests for insight, correction, blocking or deletion. Conference Manager A/S must also implement appropriate technical and organizational measures to assist the Conference Organizer in fulfilling the Conference Organizer’s obligation to respond to such requests.
3.11Conference Manager A/S must assist the Conference Organizer in complying with the other obligations that may fall on the Conference Organizer under EU law or the legislation of a member state where Conference Manager A/S’ assistance is required, as well as where Conference Manager A/S” assistance is necessary for the Conference Organizer to comply with its obligations. This includes, among other things, but is not limited to, upon request, providing the Conference Organizer with all necessary information about an incident. This includes, among other things, but is not limited to, upon request, providing the Conference Organizer with all necessary information about an incident covered by point 3.9 (ii) as well as all necessary information for use in an impact analysis pursuant to Articles 35-36 of the Personal Data Regulation.
3.12In Appendix 1, Conference Manager A/S has provided the physical location of servers, service centers, etc., which are included in the execution of the data processing. Conference Manager A/S undertakes to inform the Conference Organizer in writing prior to changes to the physical location. This does not require a formal amendment to Appendix 1; prior written notice via post or email is sufficient.
3.13Point is empty.
3.14At Conference Manager A/S” or its sub-processors, assistance with audits, handling of requests from registered users, provision of information to authorities, etc. after this point 3, Conference Manager A/S is entitled to demand payment for time spent according to the hourly rate applicable at any time.

4 REQUIREMENTS FOR CONFERENCE ORGANIZERS

4.1The conference organizer is obliged to ensure that prior to each disclosure/transfer of information about a conference participant, speaker or other person, including when entering or otherwise publishing such information in Conference Manager™, the necessary authority for the collection, disclosure and processing is secured of the information, if such information is referred to in the Personal Data Regulation.
4.2This duty also applies in relation to information that a Conference Participant, Lecturer or other person gets access to enter or otherwise make available in Conference Manager™ via a login provided by the Conference Organiser.
4.3Conference Manager™ stores the information/data that is entered or otherwise made available in Conference Manager™ in relation to the conference/event, in the period leading up to the holding of the conference/event and in the period agreed upon, cf. Clause 11 of the Terms and Conditions .
4.4At the end of the agreed retention period after the conference/event has been held, access to Conference Manager™ in relation to this conference/event will be automatically and immediately deleted without further notice, and the information/data that may have been entered or otherwise made available in Conference Manager™ by the Conference Organizer himself or by others in relation to the conference/event will be lost, as they will be automatically deleted without the possibility of re-establishment. It is the Conference Organizer’s own responsibility to remove information that it does not want to lose from Conference Manager™ before the end of the storage period.
4.5If the event is cancelled, all stored information/data relating to the event will be deleted without further notice. Information/data can only be read from Conference Manager™, to the extent that reports and the like are made available in the Conference Manager™ application.

5 SUB-DATA PROCESSORS

5.1Conference Manager A/S must use a sub-data processor. At the time of entering into the Agreement, Conference Manager A/S uses the sub-processors listed in Appendix 2. Conference Manager A/S must notify the Conference Organizer in writing of any planned changes regarding the addition or replacement of sub-processors before use begins. The conference organizer has the right to refuse the use of a sub-data processor without reason. Upon termination of the use of a sub-data processor, Conference Manager A/S must notify the Conference Organizer in writing.
5.2Before using a sub-data processor, Conference Manager A/S must enter into a written agreement with the sub-data processor, in which the sub-data processor is at least imposed the same obligations that Conference Manager A/S has assumed in the Agreement, including the duty to implement appropriate technical and organizational measures to ensuring that the processing meets the requirements of the Personal Data Regulation.
5.3The conference organizer has the right to be provided with a copy of Conference Manager A/S” agreement with a sub-data processor, as far as provisions in said agreement which relate to data protection obligations are concerned.
Conference Manager A/S is liable to the Conference Organizer for the sub-processor’s fulfillment of its data protection obligations. The fact that the Conference Organizer has given consent to Conference Manager A/S’ entering into an agreement with a sub-data processor is without prejudice to Conference Manager A/S’ obligation to comply with the Agreement.

6 CONFIDENTIALITY

6.1Conference Manager A/S must keep personal data confidential.
6.2If Conference Manager A/S is a legal person, the provisions of the Agreement apply to any of Conference Manager A/S” employees, and Conference Manager A/S guarantees that the employees comply with the Agreement.
6.3Conference Manager A/S may not convey the personal data to anyone or take a copy of the personal data, unless this is absolutely necessary for the performance of Conference Manager A/S” obligations towards the Conference Organizer pursuant to the Agreement and provided that the person to whom the personal data is entrusted , is aware of the confidential nature of the information and has agreed to keep the personal data confidential in accordance with the Agreement.
6.4Conference Manager A/S must limit access to the personal data to those employees for whom it is necessary to have access to personal data in order to fulfill Conference Manager A/S” obligations towards the Conference Organizer.
6.5Conference Manager A/S” obligations according to this point 6 remain without time limit, and regardless of whether the cooperation of the Parties may otherwise have ended.
6.6The conference organizer must treat confidential information received from Conference Manager A/S confidentially and must not unjustifiably use or pass on the confidential information.

7 AMENDMENTS AND ASSIGNMENTS

7.1The parties can agree to change the Agreement at any time. Changes must be in writing. To the extent that changes to the Agreement result in additional obligations for Conference Manager A/S, Conference Manager A/S is entitled to demand payment for this in accordance with the hourly rate applicable at any time.
7.2Conference Manager A/S may not assign its rights and obligations under the Agreement without the Conference Organizer’s prior written consent.

8 DURATION AND TERMINATION OF THE AGREEMENT

8.1The agreement enters into force upon the Conference Organizer’s online approval of the Terms and Conditions and is valid until it is terminated in accordance with point 16 of the Terms and Conditions.
8.2Regardless of the Agreement’s formal agreement period, the Agreement must continue to apply as long as Conference Manager A/S processes the personal data for which the Conference Organizer is the data controller.
8.3In the event of termination of the Agreement, regardless of the legal basis for this, Conference Manager A/S must provide the necessary transition services to the Conference Organizer. Conference Manager A/S is obliged to cooperate loyally and as soon as possible so that the data processing is transferred to another supplier or returned to the Conference Organiser. Conference Manager A/S is entitled to demand payment for time spent in connection with this in accordance with the hourly rate applicable at any time.
8.4Conference Manager A/S must immediately transfer or delete personal data that Conference Manager A/S processes on behalf of the Conference Organizer at the request of the Conference Organizer, unless EU law or the legislation of a Member State prescribes the storage of the personal data. Conference Manager A/S is entitled to demand payment for time spent in connection with this in accordance with the hourly rate applicable at any time.

9 PRIORITY

9.1In the event of a discrepancy between the provisions of the Agreement and the provisions of other written or oral agreements entered into between the Parties, the provisions of the Agreement shall take precedence.
However, the provisions in point 3 do not apply to the extent that stricter obligations have been set for Conference Manager A/S in another agreement between the Partners. In addition, the Agreement does not apply to the extent that stricter obligations are set for Conference Manager A/S and/or sub-data processors when using the Commission’s standard contracts for the transfer of personal data to third countries.

10 APPENDIX 1

This Appendix constitutes the Conference Organizer’s instructions to Conference Manager A/S in connection with Conference Manager A/S” data processing for the Conference Organizer and is an integral part of the Agreement.

The processing of personal data

a)

Purpose and nature of the data processing

Conference Manager A/S makes the Conference Manager™ system available to Conference Organizers. The conference organizer’s use of the system constitutes the conference organizer’s instructions to Conference Manager A/S in relation to the processing of the personal data that the conference organizer registers and uses.
b)

Categories of registered persons

I.Conference organizers and conference host
II.Conference participants
III.Speakers
IV.Suppliers who provide services for the conference
V.Other users of Conference Manager™
c)

Categories of personal data

Name, email address, telephone number, address and other general personal data The conference organizer or the conference participant chooses to upload

d)

Special categories of personal data

None, unless the Conference Organizer or the Conference Participant themselves choose to upload these

e)

Location(s), including indication of country of processing

Conference Manager A/S
Kongevejen 268
DK-2830 Virum
Danmark

DTU
Anker Engelunds Vej 1
2800 Kgs. Lyngby
Danmark

f)

Special requirements for security measures that apply to Conference organizers

None

11 APPENDIX 2

No sub-processors

 
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